IT基础架构运维是企业信息化依赖的基础和根本，相比企业自主运维，引入专业的第三方运维厂商负责IT基础架构的日常监控、运行维护和升级等工作，可以充分利用外部资源的优势，达到降低运营风险、提高管理效率的目的。2019年中国IT基础架构运维服务市场规模为2080.7亿元，其中第三方运维服务占比达到47.3%。本报告涉及IT基础架构建设及运维、ITOM/ITOA等领域进行研究，并对金融、电信等主要细分市场展开深入分析，结合IT运维的关键技术洞察未来发展趋势。
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